May’s Member spotlight: UL

What is your business industry category or specialty?   
UL’s Transaction Security division guides companies within the mobile, payments and transit domains through the complex world of electronic transactions. UL is the global leader in safeguarding security, compliance and global interoperability.
How do you describe your job to people outside the industry?
The UL logo stands for trust and making the world a safer place. Since 1894 UL has been certifying many products; from your Christmas lights to the McDonalds happy meal toys. Our division (UL-TS) specifically focuses on certifying, validating, testing and advising in transaction security
Who are your main competitors and what differentiates you from the competition? What makes you unique?
UL’s Transaction Security division is a market leader with the most complete product portfolio of Test Tools and Services, Consultancy Services and Training Courses for the Payment, Mobile, e-Ticketing and ID Management industries. UL was on the frontlines of EMV migration shift in Europe that took place in 2000s, helping hundreds of enterprises update their infrastructures of yesterday with technologies of tomorrow. Based on the lessons learned from the European EMV shift, UL is trusted to improve payment infrastructures of largest companies in the North American market.
How was the business started?
  • Underwriters Laboratories was founded by William Henry Merrill in 1894. Early in his career as an Electrical Engineer in Boston, 25-year-old Merrill was sent to investigate the World Fair’s Palace of Electricity. Upon seeing a growing potential in his field, Merrill stayed in Chicago to found Underwriters Laboratories.
  • In April 2012 UL bought Collis. Collis marked the third acquisition for UL’s fast growing transaction security service line, following the additions of RFI Global in June 2010 and Witham Laboratories in January 2012.
  • We opened the transaction security divisions North America head quarter in Atlanta in January 2015.
How many employees does the business have?
The UL-TS division has over 500 experts worldwide, of which over 100 employees are in North America. UL has 10,800 + employees worldwide. 
How did you end up in Atlanta?
We worked for a company called Collis which was based out of Leiden in the Netherlands. In April 2012 UL bought Collis. We were asked to move to Atlanta to help set up the transaction security division headquarters for North America. 
What is your number one business goal over the next year?   
Our goal is to be recognized in North America as The Industry leader for Transaction Security in our key domains. Our strategy is multi-brand, multi-channel, and multi-technology.
What is the best advice you have received regarding doing business with the Dutch?
Bring stroopwafels to client meetings, they are always appreciated!
Any other personal information you would like to share, e.g. hobbies, special interests, family etc…
– Sanne’s moved to Atlanta with her Canadian husband in January 2015.
– Henk moved early 2012 with his American spouse to Phoenix, Arizona, and relocated recently to Atlanta. Henk and his spouse have 5 children.
– Jan moved to Atlanta with his wife and 4 children. His wife Caroline works at the Dutch school in Atlanta.

Contact Details:

Transaction Security division 
1945 The Exchange SE
Atlanta, GA 30339
Sanne Ketelaar
Manager Brand Verification
T: +1 678 504 0616
M:+1 469 363 9313
Henk van Dam
Key Account Manager US
T: +1 678 504 0616
M:+1 469 363 9313
Jan Geluk
Director Compliance & Interoperability Services
T: +1 678 504 0616
M:+1 469 363 9313

From left to right : Jan Geluk, Sanne Ketelaar, Henk van Dam

For questions or comments, or if you would like to be featured in an upcoming Member Spotlight, please send an email to
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